FINANCIAL INVESTMENT

We always aim to be upfront and honest about your financial investment so you never feel blind-sided.  

Payment Options

We accept all major credit cards, checks, electronic checks, and cash payment.

We are happy to fill out forms for pet health insurance companies.  Please check for exclusions carefully, such as waiting periods and pre-existing or breed-specific conditions.  Not all insurance companies cover veterinary behavior treatment.  

No refunds will be given for services rendered.

*All payment is due at time of service.*  

Deposits & Pre-payment Policy

Many patients out there need our care and in order to protect our community of clients and patients, we have created a deposit and pre-payment policy so that open slots can be filled by patients who need them.  Additionally, up to 1.5 hours of employee preparation time occurs in advance of each appointment, so this helps cover those costs.  We value our employees and want their time to feel valued.  To protect these interests, the following policy is in place:

 

Deposits:  A non-refundable deposit of $75 is required for all appointment types, with the exception of our Brush Up Appointments.  If an appointment is rescheduled or cancelled more than 72 hours prior to the appointment this deposit is transferred to the next appointment, no matter the appointment type.  Just give us that 72 hours notice (and a chance to fill that slot!) and you can do this as you need.  If an appointment is rescheduled or cancelled less than 72 hours prior to the appointment, or a client does not show up for the appointment, this deposit is taken as a cancellation fee.

Pre-payment Policy:  Life happens, we know that, so we want to give you a little wiggle room.  The first time a client reschedules or cancels less than 72 hours prior to the appointment, or does not show up for a scheduled appointment, we will keep the deposit as a cancellation fee.  If this happens more than once we will ask you for the full appointment fee as pre-payment.  As with the deposit, this is non-refundable and cannot be transferred to other appointments if a reschedule occurs within 72 hours of the start time of your appointment. 

Dog Portrait

A La Carte Services

Comprehensive Care Services

Psychiatry and Health Consult - $339

Specialist Evaluation - $359

Full Rechecks - $319
Med Checks - $175

Court-Ordered Evaluation - $429

 

Behavioral Coaching

Treatment Appointments - $114

Extended Treatment Appointment - $175

Brush Ups - $59

House call Treatment Appointments - $199

Split House call (2-patient household, 1 hour) - $258

Double House call (2-patient household, 2 hours) - $367

Travel Fee - $60

Hybrid Program

Partnership Teleconsult $149

Follow Up Teleconsult $69

Intake Appointment - $170

Packages

A 10% discount!

Hybrid Program Package - $1020 - A 3-6 month treatment program where we are able to address the problem behavior from all sides!

Includes:

  • 1 Intake Appointment

  • Medical record, intake appointment notes and video review by our board-certified veterinary behaviorist

  • Partnership Teleconsult with your vet to clarify any questions and go over the plan

  • Plan development - both medical and behavioral therapies

  • Report sent to your veterinarian and your Behavior Therapy Technician

  • 6 Treatment Appointments with our Behavior Therapy Technicians who will coach you through the behavioral therapies

  • Up to 5 follow up video diagnostics as recommended as you proceed through treatment

  • 1 Follow Up Teleconsult with your veterinarian at any point in the treatment process to address any concerns, or modify the plan

  • Support from our rockstar team along the way

Not sure you are ready to commit to the Hybrid Program Package?  No problem!  Decide after your Intake Appointment and go with our Add-On Hybrid Program Package - $867 - includes all of the above, except the Intake

Treatment Package - $629 - You've always wanted a 6-pack right?  Here's your chance!  6 Treatments Appointments in one bundle for 10% off

For house calls, shelter consulting, zoo consulting, organization-level assessments, lectures, workshops and other educational engagements, please call for information.